Conditions of use and service

Terms & conditions

Last updated: August 18, 2026

A. General provisions

A.1 Who we are

This site is operated by ALIANZA GAUCHA, S.A. de C.V., RFC AGA161028SB8, with registered tax address at Av. Real de Lomas 290, Lomas 4a Sección, C.P. 78216, San Luis Potosí, S.L.P., which operates the restaurant and event garden Hacienda de Piedra, located at Carretera a Guadalajara 1220, Lomas del Tecnológico, C.P. 78215, San Luis Potosí, S.L.P. (hereinafter, “la Hacienda”). By browsing this site or contracting our services, you accept these terms.

A.2 Published information

Menus, prices, hours, capacities and photographs are for information purposes and may change without prior notice. Dish availability depends on the season and on supply. Prices are stated in Mexican pesos; unless otherwise indicated, they do not include IVA (Mexican value added tax) or gratuity.

A.3 Table reservations

  • Reservations are made by phone or WhatsApp at 444 101 2874 and are subject to availability.
  • We ask that you notify us in advance if you need to cancel or modify your reservation.
  • The table is held for 20 minutes after the reserved time; after that period it may be released.
  • For large groups we may request prior confirmation or a deposit. In that case you will be informed at the time of booking.

A.4 Dining and payment

We accept cash and credit and debit cards. Gratuity is not mandatory and is left to the guest's discretion. For invoicing, request your invoice (factura) on the same day of your visit, with complete tax information.

A.5 Alcoholic beverages and minors

In accordance with the regulations applicable in San Luis Potosí, alcohol is not sold or served to minors. We may request official identification and we reserve the right to refuse service to anyone who does not present it or who shows signs of intoxication.

A.6 Allergies and dietary restrictions

Our dishes are prepared in kitchens where gluten, dairy, egg, shellfish and tree nuts are handled, so we cannot guarantee the complete absence of traces. If you have an allergy, tell us before ordering and we will do our best to accommodate you.

A.7 Conduct and right of admission

We reserve the right of admission and of continued stay in response to conduct that affects the safety, the tranquility or the proper operation of the venue, without this implying discrimination on any grounds.

A.8 Intellectual property

The name, the logo, the photographs, the videos and the texts on this site are the property of la Hacienda or are used with authorization. They may not be reproduced or used for commercial purposes without written permission.

A.9 Third-party links and limitation of liability

The site links to third-party services (WhatsApp, Google Maps, Instagram, Facebook) over which we have no control. We strive to keep the information complete and up to date, but we do not warrant that the site will be free of errors or interruptions.

A.10 Personal data

The processing of your data is governed by our Privacy Notice. You can adjust your cookie preferences at any time.

B. Events and banquets

This section applies to the contracting of the garden, the hall and any banquet service. The signed contract prevails over what is published here; the following are the conditions under which we work.

B.1 What the event includes

  • Rental of the garden or contracted area for 5 hours of event time.
  • Round or square tables, Tiffany chairs, solid-color linens of your choice and napkins.
  • Floor plan and table numbering for seating guests.
  • Complete dinnerware, flatware and glassware.
  • American coffee and house soft drinks: Coca-Cola, Coca-Cola Light, Fresca and mineral water.
  • Staff: one server for every 20 guests, head waiter, bartender, hostess and security personnel.
  • Wine corkage for 5 hours.
  • Valet parking service.
  • Operational coordination from signing until the close of the event.

Extra servers, specialty bars, cocktail stations and additional services are quoted separately. The children's menu for children under 11 costs $300 per child (pizza slice, lasagna and dessert).

B.2 Schedule

  • The event lasts 5 hours. Additional hours require prior authorization: $5,000 for the first additional hour for events of up to 300 guests and $7,000 for events of more than 300.
  • The cutoff time for any event is 1:00 AM
  • Food service has a window of 2 hours 30 minutes from the contracted start time.
  • The doors open exactly at the contracted time. Setup may begin as early as 7:00 AM on the day of the event.
  • Dance rehearsals are held from 10:00 AM to 6:00 PM, by prior appointment.

B.3 Booking and payments

The date is held with a deposit and a signed contract. We offer three schemes:

  • 50% deposit: the agreed price is honored through the day of the event.
  • 20% deposit with conditional price: the balance is paid in full 6 months in advance in order to keep the price.
  • 20% deposit with updated price: the balance is paid as late as 15 days in advance, at the prices in effect for the year of the event.
  • The banquet must be paid in full 30 calendar days before the event.
  • Every payment is backed by a receipt, an identifiable bank transfer or proof of payment.
  • Verbal agreements are not valid: every change, complimentary item or discount must be in writing and authorized by management.

B.4 Number of guests

  • The minimum is 200 adults for a full banquet. Smaller events are quoted with an additional venue rental fee.
  • The final number is set 15 days in advance. After that date only increases are accepted, not decreases.
  • There is a margin of up to 10% additional meals on the day of the event, subject to availability and payable at the start of service. Not applicable to graduations.
  • The garden holds up to 600 guests.

B.5 Menu and menu tasting

  • The menu must be finalized 30 days before the event.
  • Once the event has been contracted, a menu tasting for 4 people, with 3 different menus and the option to combine dishes, is held.
  • All food is prepared by our own kitchen.

B.6 Security deposit

A security deposit of $15,000is required, and is refunded in full if there is no damage, no missing items and no outstanding charges.

B.7 Changes and cancellations

  • Date change: incurs a penalty of $15,000 for the loss of the date, subject to availability within the following 3 months.
  • Cancellation: deposits are non-refundable and non-transferable, unless another equivalent event is contracted for the same date and 6 months or more remain.

Booking a date means we stop selling it, which is why we say so from the outset and not afterwards.

B.8 Outside vendors

  • Live band, DJ, sound, mariachi, decoration, photography or video must be reported 15 days in advance and must comply with the garden rules.
  • Load-out of equipment and decoration takes place at the end of the event, with a maximum grace period until 8:00 AM the following day. After that, a penalty of $3,000 per hour per vendor.

B.9 Garden rules

Safety and conduct. The sale or consumption of alcohol by minors is prohibited. The consumption of alcohol in the parking lot, restrooms, entrances and service areas is prohibited. Bringing in firearms, bladed weapons, explosives or flammable substances, and the possession or consumption of illegal substances, are prohibited. We reserve the right to limit or suspend beverage service in the event of excessive consumption, aggressive behavior or risk to others. Guests and vendors must respect emergency exits, capacity limits, posted signs and the instructions of security personnel.

Decoration and setup. Confetti, glitter, colored powders, metallic paper, unauthorized streamers and fluorescent glow sticks are not permitted. Nails, staples, drilling, glues, silicones, aerosols and paints on walls, floors, chandeliers or furniture are not permitted. Candles in centerpieces must be enclosed; a damaged tablecloth is charged at $300 per item or the replacement cost. Pyrotechnics are permitted only within the assigned perimeter and with prior written authorization, with permits and civil protection arrangements at the client's expense. Drones and aerial cameras require prior written authorization. Inflatables, bounce houses and amusement rides require authorization, insurance and trained operators. Installations that obstruct the parking lot, entrances or emergency exits are not permitted, nor are setup changes on the day of the event without authorization.

Sound. The volume level is adjusted at the discretion of the venue managers and in accordance with applicable regulations.

Beverages and food. All bottles brought by the client must be labeled and remain under the responsibility of a designated person. For safety and hygiene reasons, leftovers are not handed out to take home: after five hours on display, food is no longer safe. The coffee is American coffee and does not include cream, unless additionally contracted. Specialty mixers, juices, sangrita, tonic water, energy drinks, syrups and fruit for cocktails are quoted separately. The bar and beverage service close at the event's end time.

Responsibilities. Valet parking service does not constitute a contract of deposit, safekeeping or custody of vehicles; we recommend not leaving valuables in sight. We are not responsible for forgotten items or for the supervision of minors. The client is responsible for damage caused by the client, the client's guests or the client's vendors.

B.10 Claims and clarifications

Claims are received in writing at the company's address, Monday through Friday from 10:00 AM to 1:00 PM, within the 5 business days following the event.

C. Governing law

These terms are governed by the laws of the United Mexican States. For any dispute, the parties submit to the courts of the city of San Luis Potosí, S.L.P., waiving any other jurisdiction that may correspond to them.

Questions about these terms: contacto@haciendadepiedra.com · 444 101 2874.